Term Fees & Missed Sessions Policy

Our Term Coaching Fees Policy:

Our group coaching programme runs on a fixed-term basis.

The fee secures your child’s place in the programme—not individual attendance.

Because we operate only one group session per week and have limited spaces, we are unable to offer refunds, credits, or make-up sessions for missed classes. This includes absences due to holidays, school trips, illness, or other commitments.

For our A and B Squad sessions, we do not offer discounts in these situations due to the large number of players we accommodate. Managing individual absences on a case-by-case basis would place a significant administrative burden on our team and make it difficult to apply our policy consistently.

Also, if we were to make exceptions for one player, we would need to extend the same courtesy to all, which is simply not feasible for us to sustain.

Your term fee goes toward coaching time, venue hire, and equipment—all of which remain fixed whether or not a student attends every session.

This policy ensures we can continue delivering high-quality coaching and fair access for all players.

Thank you for your understanding.